Real estate has always revolved around customer service. Recognizing how to actively listen to your client’s needs, challenges, and desires plays a vital role in fostering meaningful connections. Take a look at some best practices to showcase your professionalism and knowledge to help your business thrive and help increase your customer satisfaction rates.

Millennials have reclaimed their title as the largest homebuying demographic, while Boomers continue to dominate the seller's market. Where Baby Boomers were once the largest group of homebuyers, Millenials have surpassed them now by 38%. Alongside that, one out of three Gen Zers seeking homeownership are single females! Let us compare Millennials, Baby Boomers, and Gen Zers to better understand where the market is headed for these individuals seeking homeownership.

In today's competitive industry, earning the GRI designation is one of the key opportunities for Realtors® to stand out to prospective home buyers and sellers. Realtors® can advance their real estate careers by earning the Graduate Realtor® Institute (GRI), no matter how long they've been in the industry. With this designation, Realtors® will learn about updated technologies, laws, and marketing techniques that will positively impact their business.